Fig. 02 · Selected work
Cleaning Feedback Dashboard
An operations tool for a Finnish cleaning company — feedback in by email, triaged by urgency, rolled into rankings.
AI-assisted build
Built for KNK Palvelut Oy, a cleaning company in Finland. The brief was simple: customer complaints were living in an inbox, and nobody could see which cleaner or which location needed attention.
The pipeline
An inbound email gets parsed into a feedback record — client name, location, a summary, an urgency level — and assigned to a cleaner. From there it moves through a status pipeline: new, forwarded, done, replied. A token-based confirmation link lets a cleaner close out a job without needing an account of their own.
Rankings
A separate view rolls feedback up by location over a 30-day, 90-day, or all-time window, flags how many days it's been since a location's last complaint, and surfaces the ones trending worst. It's the page that turns individual complaints into a pattern someone can act on.
Still running
This is the one project here still under active development — it shipped a UI redesign in August, because it's serving a live client rather than a coursework deadline. Feedback can carry photo attachments, and the whole thing runs in light or dark mode depending on who's looking at it.
